When activating a switch input the LED light turns red.
When AirSwitch is not connected to your Bluetooth device, activating a switch input will turn the LED light red. Check that the Bluetooth device is activated and that it is connected to the AirSwitch.
It does not work when a switch input is activated for the first time.
To extend battery life, AirSwitch goes to sleep after 30 minutes of no keystrokes. Once in the idle state, the first keystroke is used to activate AirSwitch and re-establish the connection. After a few seconds, AirSwitch is operational again.
It generally does not work.
- Check the battery status: when connecting the battery, the LED light should turn green when the AirSwitch connects to your Bluetooth device. In the case of not being able to connect, it should turn red. If it does not light up at all, the battery may be empty.
- Check that the Bluetooth function of the computer, mobile phone or tablet is activated.
- Place the AirSwitch closer to the Bluetooth computer, mobile phone or tablet.
- Check that the Bluetooth device (computer, mobile phone or tablet ) shows that AirSwitch is connected.
- Check that the switch is properly connected.
- Check that the green LED light on the AirSwitch lights up when the switch is activated.
- If the green LED light on the AirSwitch does not light up, check the status of the switch with another device.
AirSwitch does not connect to my Bluetooth device.
- Restart the Bluetooth device on the computer, mobile or tablet.
- Next, make sure the Bluetooth function is active and bring the AirSwitch close to the Bluetooth computer, mobile phone or tablet
- Press and hold the AirSwitch pair button until the LED light turns red. The AirSwitch will change identifier and any previous pairing will be lost.
- Check that AirSwitch appears in the list of available devices. If not, activate the device search function on the computer to scan for nearby devices. If it does not appear, AirSwitch is probably not compatible with the device. Contact the vendor to verify compatibility.
- If AirSwitch appears in the list of available devices and is selected, it should connect.
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When activating the switches, the LED light turns green but my application is not responding.
Check the accessibility settings of the mobile device as well as those of the application to ensure that they are properly configured